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Our Shipping Policy
- In stock orders ship within 24 hours
- Weekend orders will be processed the next business day.
- If an item is not in stock and must be ordered from the manufacturer, it usually takes 9 to 15 days to arrive to us and will be promptly shipped to you. We will notify you of the expected deleivery date for any out of stock items.
- Depending upon your location, ground shipments usually take 2-7 days.
- Upon request, your order can be shipped “Overnight” for an additional cost. Contact us for pricing.
- Oversized shipments will incur additional costs; you will be contacted prior to shipping for approval.
- We cannot guarantee Carrier transit times.
- Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to you.
- We do not ship to the USA or other countries that have an existing TOPigeon Agent. US customers can visit topigeonusa.com.
- In the unlikely event that an item has been placed on backorder or discontinued, we will do our best to try and find one (or provide a satisfactory substitue item) for you as quickly as possible.
- We do not ship COD orders.
