Our Shipping Policy

  • In stock orders ship within 24 hours
  • Weekend orders will be processed the next business day.
  • If an item is not in stock and must be ordered from the manufacturer, it usually takes 9 to 15 days to arrive to us and will be promptly shipped to you. We will notify you of the expected deleivery date for any out of stock items.
  • Depending upon your location, ground shipments usually take 2-7 days.
  • Upon request, your order can be shipped “Overnight” for an additional cost.  Contact us for pricing.
  • Oversized shipments will incur additional costs; you will be contacted prior to shipping for approval.
  • We cannot guarantee Carrier transit times.
  • Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to you.
  • We do not ship to the USA or other countries that have an existing TOPigeon Agent.  US customers can visit topigeonusa.com.
  • In the unlikely event that an item has been placed on backorder or discontinued, we will do our best to try and find one (or provide a satisfactory substitue item) for you as quickly as possible.
  • We do not ship COD orders.