Weekend orders will be processed the next business day.
If an item is not in stock and must be ordered from the manufacturer, it usually takes 9 to 15 days to arrive to us and will be promptly shipped to you. We will notify you of the expected deleivery date for any out of stock items.
Depending upon your location, ground shipments usually take 2-7 days.
Upon request, your order can be shipped “Overnight” for an additional cost. Contact us for pricing.
Oversized shipments will incur additional costs; you will be contacted prior to shipping for approval.
We cannot guarantee Carrier transit times.
Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to you.
We do not ship to the USA or other countries that have an existing TOPigeon Agent. US customers can visit topigeonusa.com.
In the unlikely event that an item has been placed on backorder or discontinued, we will do our best to try and find one (or provide a satisfactory substitue item) for you as quickly as possible.